Pylon

Best Self Hosted Alternatives to Pylon

A curated collection of the 2 best self hosted alternatives to Pylon.

Pylon is a SaaS B2B customer support platform that integrates with Slack and Microsoft Teams to manage shared support inboxes, triage incoming requests, assign and track issues, and enable team collaboration on customer conversations directly within chat channels.

Alternatives List

#1
Stoat

Stoat

Stoat is an open-source, self-hostable chat platform for communities and teams, offering text channels, permissions, moderation tools, and a web app.

Stoat screenshot

Stoat is an open-source chat and community platform (formerly known as Revolt) that provides text channels, direct messages, role/permission controls, moderation tools, and rich media support. The project is implemented as a modular Rust backend with companion services and a web-native client, designed for self-hosting and community-focused deployments.

Key Features

  • Modular Rust-based backend split into multiple crates (REST API, WebSocket events, file server, proxy, daemons) for separation of responsibilities and scalability.
  • Deployable with Docker Compose and Nix; includes Dockerfile and compose examples for local and production deployment environments.
  • Integrates common infra components documented in the repo: MongoDB for primary storage, Redis for transient/cache needs, MinIO (S3-compatible) for file storage, and RabbitMQ for messaging/queues.
  • Provides WebSocket and REST APIs, presence and event servers, a file server with S3-compatible storage handling, and Tenor proxy support for GIFs.
  • Web and desktop clients are supported; the repository and docs reference a web client workflow (build with Node/Yarn tooling) and platform downloads.
  • Fine-grained permissions, moderation and bot support aimed at community management; emphasis on privacy and GDPR-aligned practices.

Use Cases

  • Host community servers for gaming, hobby, or interest groups requiring channel-based chat and moderation tools.
  • Private team or organization chat deployments with self-hosted infrastructure and custom integrations.
  • Custom deployments that need S3-compatible file storage, event-driven messaging, and WebSocket-based real-time updates.

Limitations and Considerations

  • Real-time voice/video features have historically been limited or under active development; audio/voice support may be experimental or staged and can require additional infrastructure (example configs reference LiveKit).
  • Federation with external networks is not implemented by default and has been indicated as low priority; cross-server federation is not a built-in feature.
  • Self-hosting requires multiple supporting services (MongoDB, Redis, MinIO, RabbitMQ) and moderate operational knowledge; resource and orchestration planning is necessary for larger deployments.

Stoat is a production-focused, open-source alternative to proprietary chat platforms, built primarily in Rust with container-first deployment patterns. It targets communities and teams that want control over their data and infrastructure while providing modern chat features.

1.9kstars
229forks
#2
Vocard

Vocard

Lightweight, customizable Discord music bot in Python. Supports YouTube, SoundCloud, Spotify, Twitch, Lavalink playback, playlists, lyrics, slash commands and Docker.

Vocard screenshot

Vocard is a lightweight, customizable Discord music bot written in Python that provides music playback across multiple streaming platforms. It uses a Lavalink-compatible audio node for low-latency playback and supports both slash and message commands for user interaction.

Key Features

  • Plays music from multiple sources including YouTube, SoundCloud, Spotify, and Twitch via Lavalink-compatible nodes
  • Fast song loading and smooth playback optimized for low latency
  • Supports slash commands and traditional message commands
  • Built-in playlist support, lyrics lookup, and various sound effects
  • Configurable settings with multi-language support and a clean, user-friendly interface
  • Docker support for containerized deployment and a separate premium dashboard option for remote management

Use Cases

  • Provide continuous music playback in Discord communities, servers, or events
  • Host DJ-style sessions with playlists, effects, and real-time command control
  • Offer moderated music channels with search, lyrics, and custom playback settings

Limitations and Considerations

  • Requires a separate Lavalink-compatible audio server (Lavalink 4.x or compatible) to handle audio streaming; this is an external dependency
  • Requires Python 3.11 or newer to run the bot code
  • Some platform integrations (for example, Spotify) may require API credentials or tokens to access full functionality
  • The web dashboard is offered as a separate premium repository and may not be bundled with the core bot

Vocard is focused on providing a fast, extensible music experience for Discord servers with an emphasis on configurability and lightweight operation. It is suitable for server administrators who run a Lavalink node and want a flexible, Python-based music bot solution.

480stars
103forks

Why choose an open source alternative?

  • Data ownership: Keep your data on your own servers
  • No vendor lock-in: Freedom to switch or modify at any time
  • Cost savings: Reduce or eliminate subscription fees
  • Transparency: Audit the code and know exactly what's running