Operational

Operational is an open-source event tracking tool designed to capture and notify teams about critical product events in real time. It provides a lightweight timeline, push notifications, and action-driven webhooks so teams can observe and respond to important operational signals.

Key Features

• Real-time event ingestion API and SDKs for sending structured JSON events
• Push notifications to mobile and web (progressive web app) for critical alerts
• Live timeline view for browsing and filtering incoming events
• Action Buttons to trigger webhooks or remote actions directly from the event UI
• Support for contextual events (events-in-events) to group related data and traces
• Built with a simple tech stack (Node/Express backend, Prisma + MySQL, Vue 3 front end) and distributed as Docker-compatible packages for self-hosting

Use Cases

• Receive immediate alerts for user signups, payments, cronjob runs, or failed webhooks
• Maintain an audit-style timeline of operational events for debugging and compliance
• Trigger automated workflows or third-party integrations from event-driven action buttons

Limitations and Considerations

• Not intended to replace full product analytics platforms; optimized for discrete, high-value operational events rather than high-volume clickstream analytics
• Official SDK coverage is focused on common languages; niche or legacy platforms may require manual integration

Operational is best suited for engineering and ops teams who need focused, actionable notifications and simple event-driven workflows. It prioritizes clarity and reliability for operational signals rather than broad behavioral analytics.