Self-hosted projects tagged “SLA”
3 open source projects with this tag
3 services found
osTicket
Open source web-based customer support ticketing system
3.9k
1.8k
Last commit
osTicket is an open source help desk and ticketing system that manages support requests from email, web forms, phone, and API in a multi-agent web interface.
GPL-2.0Actively maintained
Alternative to:
Zendesk+19
Frappe Helpdesk
Open-source helpdesk and ticket management software
3.3k
917
Last commit
Frappe Helpdesk is an open-source customer support platform with ticket management, agent and customer portals, SLAs, automation rules, and a knowledge base.
AGPL-3.0Actively maintained
Alternative to:Zendesk+19
OTOBO
Flexible web-based ticketing and IT service management system
334
89
Last commit
Open-source web-based ticketing system for customer support and IT service management with automation, knowledgebase, and CMDB extension.
GPL-3.0Actively maintained
Alternative to:Zendesk+19