Self-hosted projects tagged “SLA”
3 open source projects with this tag
3 services found
osTicket
Open source web-based customer support ticketing system
3.6k
1.8k
Last commit: 2d ago
osTicket is an open source help desk and ticketing system that manages support requests from email, web forms, phone, and API in a multi-agent web interface.
Alternative to:
Zendesk+19
Frappe Helpdesk
Open-source helpdesk and ticket management software
2.9k
664
Last commit: 1d ago
Frappe Helpdesk is an open-source customer support platform with ticket management, agent and customer portals, SLAs, automation rules, and a knowledge base.
Alternative to:Zendesk+19
OTOBO
Flexible web-based ticketing and IT service management system
314
81
Last commit: 1d ago
Open-source web-based ticketing system for customer support and IT service management with automation, knowledgebase, and CMDB extension.
Alternative to:Zendesk+19