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The self-hosted HaloITSM alternative

Cloud IT service management platform for service desks to manage incidents, service requests, problems, changes and IT assets. Provides automation, self-service portal, SLA management, reporting and integrations to support ITIL-aligned processes.

Alternatives to HaloITSM

Open-source PSA for MSPs combining client documentation, ticketing, billing/accounting, and a client portal, with API integrations and optional AI assistance.

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990 stars257 forksGPL-3.0last commit Actively maintained

What replacing HaloITSM actually involves

Every option on this page is open source and free to run on your own hardware, so you own the data and there is no subscription to cancel. 1 of 1 shipped a commit in the last six months. Licences in this list: GPL-3.0. In exchange you take on hosting, backups and updates yourself.

Browse everything in Customer Support & Ticketing.

Other tools people replace alongside HaloITSM