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4 self-hosted Shelf alternatives

Shelf is an AI-powered knowledge management and agent-assist platform for customer support. It centralizes knowledge content, delivers real-time answers and guidance to agents across support channels, integrates with support tools, and provides search, RAG and analytics.

Alternatives to Shelf

A modern, extensible Node.js wiki with Markdown editing, powerful admin tools, multiple auth options, and support for popular SQL databases.

Wiki.js screenshot

28.8k stars3.3k forksAGPL-3.0last commit Actively maintained

Documize is a self-hosted knowledge base and documentation platform for internal and external docs, offering spaces, labels, search, and enterprise-friendly authentication.

Documize screenshot

2.4k stars239 forksAGPL-3.0last commit Actively maintained

Extensible Django wiki application with Markdown pages, versioning, permissions, and a pluggable architecture for integrating knowledge bases into Django sites.

1.9k stars588 forksGPL-3.0last commit Actively maintained

Lightweight PHP wiki engine offering WYSIWYG editing, per-page ACLs, revision control, themes, file uploads, and support for MariaDB/MySQL/SQLite.

WackoWiki screenshot

55 stars10 forksBSD-3-Clauselast commit Actively maintained

What replacing Shelf actually involves

Every option on this page is open source and free to run on your own hardware, so you own the data and there is no subscription to cancel. 4 of 4 shipped a commit in the last six months. Licences in this list: AGPL-3.0, GPL-3.0, BSD-3-Clause. In exchange you take on hosting, backups and updates yourself.

Browse everything in Wikis & Knowledge Bases.

Other tools people replace alongside Shelf