Shelf

Best Self Hosted Alternatives to Shelf

A curated collection of the 4 best self hosted alternatives to Shelf.

Shelf is an AI-powered knowledge management and agent-assist platform for customer support. It centralizes knowledge content, delivers real-time answers and guidance to agents across support channels, integrates with support tools, and provides search, RAG and analytics.

Alternatives List

#1
Wiki.js

Wiki.js

A modern, extensible Node.js wiki with Markdown editing, powerful admin tools, multiple auth options, and support for popular SQL databases.

Wiki.js screenshot

Wiki.js is a modern, lightweight wiki application designed for internal documentation, knowledge bases, and team collaboration. It focuses on modular extensibility, strong access controls, and flexible deployment options.

Key Features

  • Markdown-based content editing with rich formatting and media support
  • Modular architecture with many optional integrations (auth, search, storage, logging, rendering)
  • Extensive administration interface for managing content, users, and settings
  • Flexible access control for public, private, or mixed wikis
  • Multiple authentication options including local auth and enterprise integrations (LDAP, SAML, OAuth2/OIDC)
  • Two-factor authentication support for compatible authentication modules
  • Compatible with multiple SQL databases (PostgreSQL, MySQL/MariaDB, Microsoft SQL Server, SQLite)

Use Cases

  • Team knowledge base for processes, runbooks, and internal documentation
  • Product and engineering documentation portal with structured pages
  • Company intranet wiki with SSO-backed access control

Limitations and Considerations

  • Some advanced capabilities depend on enabling and configuring specific modules and external services
  • Database and authentication feature availability can vary depending on the selected backend and provider

Wiki.js is a solid choice for organizations that want a fast, customizable wiki with strong administration and authentication flexibility. Its modular design makes it suitable for both small private wikis and larger documentation hubs.

27.7kstars
3.1kforks
#2
Documize

Documize

Documize is a self-hosted knowledge base and documentation platform for internal and external docs, offering spaces, labels, search, and enterprise-friendly authentication.

Documize screenshot

Documize is an open source documentation and knowledge management platform positioned as a modern alternative to Confluence. It helps teams create, organize, and publish internal and customer-facing documentation with a structured, searchable wiki-style experience.

Key Features

  • Spaces and categories for organizing documentation
  • Label-based organization and discoverability
  • Full-text search backed by the selected database engine
  • Supports internal and external documentation use cases
  • Single-binary server distribution for straightforward deployment
  • Multiple authentication options including LDAP/Active Directory and Keycloak integration
  • Multi-language UI support (with several translations included)

Use Cases

  • Team knowledge base for engineering, IT, and operations runbooks
  • Customer-facing product documentation and help content
  • Centralized repository for policies, procedures, and internal documentation

Documize fits organizations that want a self-managed documentation system with enterprise-oriented features and database-backed search. Its Go-based backend and Ember.js frontend make it suitable for both small teams and larger deployments that need structured documentation and flexible authentication.

2.4kstars
238forks
#3
django-wiki

django-wiki

Extensible Django wiki application with Markdown pages, versioning, permissions, and a pluggable architecture for integrating knowledge bases into Django sites.

django-wiki is an extensible wiki application for Django that provides a full-featured knowledge base you can integrate into an existing Django project. It focuses on a strong, familiar web UI while keeping customization and extension within standard Django patterns.

Key Features

  • Markdown-based content editing with a built-in web interface
  • Built-in revision system for page history and rollback
  • Hierarchical page structure for organizing content
  • Permissions and access control suitable for teams and organizations
  • Pluggable architecture for extending functionality without forking
  • Template and theming customization via Django templates and SCSS

Use Cases

  • Internal team documentation and engineering knowledge bases
  • Product or project documentation embedded into a Django site
  • Community or organization wikis with structured permissions

Limitations and Considerations

  • Customization typically requires Django knowledge (templates, URLs, plugins)
  • Markdown rendering is a core part of the system and is not intended to be swapped out

django-wiki is a solid choice when you want a wiki tightly integrated with Django’s models, authentication, and admin ecosystem. Its extension points and stable APIs make it well-suited for long-lived documentation deployments within Django projects.

1.9kstars
585forks
#4
WackoWiki

WackoWiki

Lightweight PHP wiki engine offering WYSIWYG editing, per-page ACLs, revision control, themes, file uploads, and support for MariaDB/MySQL/SQLite.

WackoWiki screenshot

WackoWiki is a compact, open-source wiki engine designed for collaborative content creation and knowledge management. It focuses on simplicity, multilingual support, and per-page access control while providing a traditional wiki feature set suitable for teams, projects, and communities.

Key Features

  • WYSIWYG and plain-text editing with section editing support
  • Per-page access control lists (ACLs) for fine-grained permissions
  • Full revision control with diffs between revisions and page history
  • Multilingual and full UTF-8 support with configurable localization
  • Supports PHP 8.x and works with MariaDB, MySQL or SQLite backends
  • Template engine (Smarty-based) and theming/skins for custom designs
  • File uploads, thumbnail generation and media handling per page
  • Page watching with email notifications on changes and comments
  • Actions/highlighters to embed dynamic or extended markup functionality
  • Multiple cache levels and a lightweight architecture for modest deployments

Use Cases

  • Internal knowledge base and company wiki with per-page access controls
  • Project documentation and collaborative editing for open-source teams
  • Educational or community portals requiring multilingual content and revision history

Limitations and Considerations

  • Smaller ecosystem and fewer third-party extensions compared to larger wiki platforms, which may limit available integrations
  • Very large deployments may require careful tuning of database, PHP runtime, and caching layers for performance

WackoWiki is a pragmatic choice when you need a straightforward, extensible wiki with strong per-page permission controls and multilingual support. It favors a lightweight footprint and easy installation over a large plugin ecosystem.

54stars
9forks

Why choose an open source alternative?

  • Data ownership: Keep your data on your own servers
  • No vendor lock-in: Freedom to switch or modify at any time
  • Cost savings: Reduce or eliminate subscription fees
  • Transparency: Audit the code and know exactly what's running