Modern open-source help desk for managing customer conversations with shared inboxes, automation rules, CSAT surveys, roles/permissions, and API/webhooks.
2.9k stars254 forksAGPL-3.0last commit Actively maintained
The self-hosted Zammad alternative
Web-based customer support and helpdesk platform for managing tickets from email, chat, phone, and social channels. Provides ticket routing, automation, SLA management, reporting, role-based access, and integrations for support teams.
Alternatives to Zammad
What replacing Zammad actually involves
Every option on this page is open source and free to run on your own hardware, so you own the data and there is no subscription to cancel. 1 of 1 shipped a commit in the last six months. Licences in this list: AGPL-3.0. In exchange you take on hosting, backups and updates yourself.
Browse everything in Customer Support & Ticketing.
