Astuto
Open-source, self-hosted customer feedback tool.
Astuto is an open-source customer feedback tool designed to collect, organize, and prioritize user feedback. It helps product teams understand customer needs and translate them into a roadmap.
Key Features
- Roadmap: show users what you're working on
- Simple Sign In: sign in with email or any OAuth provider
- Anonymous Feedback: enable unregistered users to publish feedback
- Integrations: use webhooks to connect with Jira, Trello, Slack, and more
- API: REST API to programmatically manage your feedback space
- Moderation: approve or reject feedback before displaying it publicly
- Brand customization and private feedback spaces: tailor appearance and access
Use Cases
- Product teams collect and organize customer feedback to inform roadmaps and prioritization
- SaaS teams embed feedback into their development process to reduce guesswork
- Moderation workflows to control what gets published to customers and stakeholders
Limitations and Considerations
- Documentation for Astuto is not online anymore; all documentation lives in the GitHub repository, which may affect onboarding for self-hosted deployments
Conclusion
Astuto provides an open-source, self-hosted feedback platform with a straightforward workflow, API access, and integrations. It is well-suited for teams that want control over their feedback data and a customizable experience.
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