Self-hosted projects tagged “Customer Support”
16 open source projects with this tag
16 services found
Chatwoot
Open-source omnichannel customer support and live chat platform
Chatwoot is an open-source customer support platform with a shared inbox for live chat, email, and messaging channels, plus automation, reporting, and a help center.
Krayin CRM
Open-source Laravel-based CRM for sales, marketing and support
Krayin CRM is an open-source, self-hosted customer relationship platform built on Laravel and Vue.js for sales pipelines, marketing automation, multi-channel support and extensibility.
UVdesk
Open-source PHP helpdesk and ticketing system for multichannel support
UVdesk is an open-source PHP/Symfony helpdesk for ticketing, email/mailbox integration, workflows, knowledge base and eCommerce connectors.
Zammad
Web-based helpdesk and customer support ticketing system
Open source, web-based helpdesk for managing customer support tickets across multiple channels like email, chat, phone, and social media.
SuiteCRM
Open-source Customer Relationship Management (CRM) platform
Community-driven open-source CRM providing sales, marketing, service, reporting, workflow automation, REST API and on-premises or hosted deployment.
FreeScout
Self-hosted help desk and shared inbox for email-based support
Free, self-hosted help desk and shared mailbox for managing support email, conversations, tickets, and team workflows as a Zendesk/Help Scout alternative.
osTicket
Open source web-based customer support ticketing system
osTicket is an open source help desk and ticketing system that manages support requests from email, web forms, phone, and API in a multi-agent web interface.
Frappe Helpdesk
Open-source helpdesk and ticket management software
Frappe Helpdesk is an open-source customer support platform with ticket management, agent and customer portals, SLAs, automation rules, and a knowledge base.
Peppermint
Self-hosted help desk and issue tracking system
Peppermint is a self-hosted help desk and issue tracker with email-to-ticket, notes, file uploads, webhooks, and OIDC authentication for teams.
Libredesk
Self-hosted customer support desk with shared inbox and automation
Modern open-source help desk for managing customer conversations with shared inboxes, automation rules, CSAT surveys, roles/permissions, and API/webhooks.
Astuto
Open-source, self-hosted customer feedback tool.
Open-source, self-hosted tool to collect, organize and prioritize customer feedback with roadmaps, sign-in, webhooks, and API.
Live Helper Chat
Open-source live chat support platform with bots and omnichannel
Self-hosted live chat and customer support platform with website widgets, operator console, chatbots, omnichannel integrations, and optional voice/video/screensharing.
ClearFlask
Open-source feedback and roadmap management platform
Feedback management and public roadmap platform for collecting, prioritizing and sharing customer requests; supports Docker, Helm/Kubernetes and multiple storage backends.
OTOBO
Flexible web-based ticketing and IT service management system
Open-source web-based ticketing system for customer support and IT service management with automation, knowledgebase, and CMDB extension.
CSA Admin
Open-source web application for managing community-supported agriculture
Web application to manage CSA/ACP/Solawi operations: members, deliveries, automated billing, online shop and multilingual communications.
HelpRealm
Lightweight SaaS support ticket system
Open-source, Laravel-based support ticket system for handling customer requests via email, web forms and a REST API; suited for freelancers and small teams.