Krayin CRM
Open-source Laravel-based CRM for sales, marketing and support
Krayin CRM is an open-source customer relationship management platform designed for SMEs and enterprises. Built on Laravel (PHP) with a Vue.js frontend, it provides modular CRM capabilities for sales, marketing, support and integrations.
Key Features
- Sales management: leads, deals, pipelines, activities and opportunity tracking.
- Marketing automation: campaign management, email templates, segmentation and basic automation workflows.
- Customer support: inbound call/VoIP support, live chat/messaging channels and ticketing workflows.
- Data & analytics: reporting, dashboards and export/import with deduplication tools.
- Extensibility: modular architecture with extensions marketplace and a package system for custom modules.
- Access control: role- and ACL-based permissions and audit trails for governance.
- Integrations: built-in connectors and parsing for email (SendGrid), social/messaging channels and external systems.
- Developer-friendly: documented API, developer portal, Docker installation guidance and templates for package creation.
- Platform requirements & tooling: PHP (8.1+), Node tooling for frontend build, and support for common SQL backends.
Use Cases
- Manage and visualize B2B sales pipelines with custom fields and activity tracking.
- Run segmented marketing campaigns and track campaign performance alongside CRM records.
- Operate multi-channel customer support (phone, chat, messaging) and centralize tickets and call logs.
Limitations and Considerations
- Several advanced capabilities (multi-tenant SaaS, VoIP, WhatsApp connectors and some enterprise features) are offered as paid extensions rather than included in the core OSS package.
- Installation and customization require familiarity with Laravel/PHP, Node-based frontend tooling and server configuration; recommended resources and docs exist but setup is non-trivial for inexperienced users.
- Minimum recommended server resources and specific PHP/DB versions are required for production deployments.
Krayin CRM is a modular, developer-oriented CRM intended for teams that want an extensible, self-hosted solution. It is suited to organizations that need customizable CRM workflows and are able to manage and extend a Laravel-based stack.
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Tech Stack:
Nginx
Laravel
PHP
MariaDB
Composer
Git
Node.jsSimilar Services
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