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Open-source conversational platform to build AI chatbots, multichannel live chat, and human-in-the-loop customer support with knowledge base and RAG capabilities.
318 stars113 forksMITlast commit Actively maintained
2 self-hosted Chatwoot Cloud alternatives
Cloud-hosted omnichannel customer support platform that centralizes website live chat, email, social and messaging app conversations into a shared inbox. Provides automation, routing, agent collaboration, and helpdesk workflows for managing customer interactions.
Alternatives to Chatwoot Cloud
Open-source, Laravel-based support ticket system for handling customer requests via email, web forms and a REST API; suited for freelancers and small teams.
46 stars11 forksMITlast commit Likely dormant
What replacing Chatwoot Cloud actually involves
Every option on this page is open source and free to run on your own hardware, so you own the data and there is no subscription to cancel. 1 of 2 shipped a commit in the last six months. Licences in this list: MIT. In exchange you take on hosting, backups and updates yourself.
Browse everything in Customer Support & Ticketing.
