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3 self-hosted FreeScout Cloud alternatives

Hosted help desk and shared inbox for managing customer support email and tickets, with team collaboration, automation, multi-mailbox support and an integrated knowledge base for self-service and ticket handling.

Alternatives to FreeScout Cloud

Free, self-hosted help desk and shared mailbox for managing support email, conversations, tickets, and team workflows as a Zendesk/Help Scout alternative.

FreeScout screenshot

4.5k stars706 forksAGPL-3.0last commit Actively maintained

Modern open-source help desk for managing customer conversations with shared inboxes, automation rules, CSAT surveys, roles/permissions, and API/webhooks.

Libredesk screenshot

2.8k stars241 forksAGPL-3.0last commit Actively maintained

Open-source, Laravel-based support ticket system for handling customer requests via email, web forms and a REST API; suited for freelancers and small teams.

46 stars11 forksMITlast commit Likely dormant

What replacing FreeScout Cloud actually involves

Every option on this page is open source and free to run on your own hardware, so you own the data and there is no subscription to cancel. 2 of 3 shipped a commit in the last six months. Licences in this list: AGPL-3.0, MIT. In exchange you take on hosting, backups and updates yourself.

Browse everything in Customer Support & Ticketing.

Other tools people replace alongside FreeScout Cloud