Rocket.Chat is an open-source communications platform for secure team messaging, channels, DMs, voice/video, integrations, and customer omnichannel support.
46k stars13.8k forkslast commit Actively maintained
5 self-hosted Freshchat alternatives
Freshchat is a customer messaging and live chat platform that provides website and in-app chat, chatbots, omnichannel messaging, routing, automated workflows, and agent collaboration for sales and support teams.
Alternatives to Freshchat
#2
Chatwoot is an open-source customer support platform with a shared inbox for live chat, email, and messaging channels, plus automation, reporting, and a help center.
36.2k stars8.7k forkslast commit Actively maintained
#3
Self-hostable visual builder for chatbots and conversational forms, embeddable on websites and apps with integrations, branching logic, and real-time results analytics.
10.3k stars3.2k forkslast commit Actively maintained
Self-hosted live chat and customer support platform with website widgets, operator console, chatbots, omnichannel integrations, and optional voice/video/screensharing.
2.2k stars738 forksApache-2.0last commit Actively maintained
#5
Open-source conversational platform to build AI chatbots, multichannel live chat, and human-in-the-loop customer support with knowledge base and RAG capabilities.
318 stars113 forksMITlast commit Actively maintained
What replacing Freshchat actually involves
Every option on this page is open source and free to run on your own hardware, so you own the data and there is no subscription to cancel. 5 of 5 shipped a commit in the last six months. Licences in this list: Apache-2.0, MIT. In exchange you take on hosting, backups and updates yourself.
Browse everything in Customer Support & Ticketing.
