#1
Chatwoot is an open-source customer support platform with a shared inbox for live chat, email, and messaging channels, plus automation, reporting, and a help center.
34.8k stars8.4k forkslast commit Actively maintained
5 self-hosted Kustomer alternatives
Kustomer is a cloud-based customer service CRM that unifies conversations across email, chat, social and phone, consolidates customer data into a single timeline, automates routing and workflows, and provides ticketing, reporting, and agent productivity tools.
Alternatives to Kustomer
#2
osTicket is an open source help desk and ticketing system that manages support requests from email, web forms, phone, and API in a multi-agent web interface.
3.8k stars1.8k forksGPL-2.0last commit Actively maintained
Frappe Helpdesk is an open-source customer support platform with ticket management, agent and customer portals, SLAs, automation rules, and a knowledge base.
3.3k stars894 forksAGPL-3.0last commit Actively maintained
Modern open-source help desk for managing customer conversations with shared inboxes, automation rules, CSAT surveys, roles/permissions, and API/webhooks.
2.7k stars216 forksAGPL-3.0last commit Actively maintained
Self-hosted live chat and customer support platform with website widgets, operator console, chatbots, omnichannel integrations, and optional voice/video/screensharing.
2.2k stars733 forksApache-2.0last commit Actively maintained
What replacing Kustomer actually involves
Every option on this page is open source and free to run on your own hardware, so you own the data and there is no subscription to cancel. 5 of 5 shipped a commit in the last six months. Licences in this list: GPL-2.0, AGPL-3.0, Apache-2.0. In exchange you take on hosting, backups and updates yourself.
Browse everything in Customer Support & Ticketing.
