#1
Chatwoot is an open-source customer support platform with a shared inbox for live chat, email, and messaging channels, plus automation, reporting, and a help center.
36.2k stars8.7k forkslast commit Actively maintained
4 self-hosted Smartsupp Live Chat alternatives
Live chat and customer messaging platform for websites that provides real-time chat, chatbots, visitor tracking, conversation inbox, and tools for handling support queries and converting leads.
Alternatives to Smartsupp Live Chat
#2
Self-hostable visual builder for chatbots and conversational forms, embeddable on websites and apps with integrations, branching logic, and real-time results analytics.
10.3k stars3.2k forkslast commit Actively maintained
Self-hosted live chat and customer support platform with website widgets, operator console, chatbots, omnichannel integrations, and optional voice/video/screensharing.
2.2k stars738 forksApache-2.0last commit Actively maintained
#4
Open-source conversational platform to build AI chatbots, multichannel live chat, and human-in-the-loop customer support with knowledge base and RAG capabilities.
318 stars113 forksMITlast commit Actively maintained
What replacing Smartsupp Live Chat actually involves
Every option on this page is open source and free to run on your own hardware, so you own the data and there is no subscription to cancel. 4 of 4 shipped a commit in the last six months. Licences in this list: Apache-2.0, MIT. In exchange you take on hosting, backups and updates yourself.
Browse everything in Customer Support & Ticketing.
