#1
Chatwoot is an open-source customer support platform with a shared inbox for live chat, email, and messaging channels, plus automation, reporting, and a help center.
36.2k stars8.7k forkslast commit Actively maintained
10 self-hosted Gorgias alternatives
Helpdesk and customer support platform for e-commerce brands that centralizes email, chat, social and SMS into a single ticketing inbox. Provides automations, macros, templates and integrations (notably Shopify), reporting and APIs to manage support at scale.
Alternatives to Gorgias
#2
UVdesk is an open-source PHP/Symfony helpdesk for ticketing, email/mailbox integration, workflows, knowledge base and eCommerce connectors.
19.5k stars565 forksOSL-3.0last commit Slowing down
#3
Self-hostable visual builder for chatbots and conversational forms, embeddable on websites and apps with integrations, branching logic, and real-time results analytics.
10.3k stars3.2k forkslast commit Actively maintained
Free, self-hosted help desk and shared mailbox for managing support email, conversations, tickets, and team workflows as a Zendesk/Help Scout alternative.
4.5k stars706 forksAGPL-3.0last commit Actively maintained
#5
osTicket is an open source help desk and ticketing system that manages support requests from email, web forms, phone, and API in a multi-agent web interface.
3.9k stars1.8k forksGPL-2.0last commit Actively maintained
Frappe Helpdesk is an open-source customer support platform with ticket management, agent and customer portals, SLAs, automation rules, and a knowledge base.
3.3k stars917 forksAGPL-3.0last commit Actively maintained
Modern open-source help desk for managing customer conversations with shared inboxes, automation rules, CSAT surveys, roles/permissions, and API/webhooks.
2.8k stars241 forksAGPL-3.0last commit Actively maintained
Self-hosted live chat and customer support platform with website widgets, operator console, chatbots, omnichannel integrations, and optional voice/video/screensharing.
2.2k stars738 forksApache-2.0last commit Actively maintained
#9
Open-source web-based ticketing system for customer support and IT service management with automation, knowledgebase, and CMDB extension.
334 stars89 forksGPL-3.0last commit Actively maintained
#10
Open-source, Laravel-based support ticket system for handling customer requests via email, web forms and a REST API; suited for freelancers and small teams.
46 stars11 forksMITlast commit Likely dormant
What replacing Gorgias actually involves
Every option on this page is open source and free to run on your own hardware, so you own the data and there is no subscription to cancel. 8 of 10 shipped a commit in the last six months. Licences in this list: OSL-3.0, AGPL-3.0, GPL-2.0, Apache-2.0, GPL-3.0. In exchange you take on hosting, backups and updates yourself.
Browse everything in Customer Support & Ticketing.
