13 self-hosted Jira Service Management alternatives

UVdesk is an open-source PHP/Symfony helpdesk for ticketing, email/mailbox integration, workflows, knowledge base and eCommerce connectors.

19.4k stars564 forksOSL-3.0last commit 1 Oct 2025Slowing down

Open-source runbook automation platform to schedule jobs, orchestrate workflows, and provide controlled self-service operations via web UI and API.

6.2k stars985 forksApache-2.0last commit 27 Jul 2026Actively maintained

Open source ITSM platform with service desk ticketing, CMDB/asset management, inventory, DCIM, and financial and license tracking for IT operations.

6.2k stars1.8k forksGPL-3.0last commit 28 Jul 2026Actively maintained

Open source, web-based helpdesk for managing customer support tickets across multiple channels like email, chat, phone, and social media.

5.8k stars1k forksAGPL-3.0last commit 27 Jul 2026Actively maintained

osTicket is an open source help desk and ticketing system that manages support requests from email, web forms, phone, and API in a multi-agent web interface.

3.8k stars1.8k forksGPL-2.0last commit 17 Jun 2026Actively maintained

Frappe Helpdesk is an open-source customer support platform with ticket management, agent and customer portals, SLAs, automation rules, and a knowledge base.

3.3k stars894 forksAGPL-3.0last commit 27 Jul 2026Actively maintained

Peppermint is a self-hosted help desk and issue tracker with email-to-ticket, notes, file uploads, webhooks, and OIDC authentication for teams.

3.2k stars384 forkslast commit 21 Sept 2025Slowing down

Modern open-source help desk for managing customer conversations with shared inboxes, automation rules, CSAT surveys, roles/permissions, and API/webhooks.

2.7k stars216 forksAGPL-3.0last commit 28 Jul 2026Actively maintained

Request Tracker (RT) is an enterprise-grade ticketing and issue tracking system with email integration, automation, workflows, reporting, and optional asset management.

1.1k stars290 forksGPL-2.0last commit 23 Jul 2026Actively maintained

Open-source PSA for MSPs combining client documentation, ticketing, billing/accounting, and a client portal, with API integrations and optional AI assistance.

962 stars248 forksGPL-3.0last commit 3 Jul 2026Actively maintained

REI3 is an open-source low-code platform to build multi-user business applications with forms, workflows, access controls, integrations, and self-hosted deployment options.

571 stars83 forkslast commit 22 Jul 2026Actively maintained

Open-source web-based ticketing system for customer support and IT service management with automation, knowledgebase, and CMDB extension.

331 stars90 forksGPL-3.0last commit 27 Jul 2026Actively maintained

Python-based, highly customizable issue tracker with web, email, REST, XML-RPC and CLI interfaces; supports multiple databases and extensible workflows.

44 stars15 forkslast commit 22 Jul 2026Actively maintained