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4 self-hosted Tidio alternatives

Tidio is a cloud customer communication platform offering live chat, chatbots, email and messenger integrations, a shared inbox, and automated workflows to capture leads and manage customer support and messaging on websites.

Alternatives to Tidio

Chatwoot is an open-source customer support platform with a shared inbox for live chat, email, and messaging channels, plus automation, reporting, and a help center.

Chatwoot screenshot

36.2k stars8.7k forkslast commit Actively maintained

Self-hostable visual builder for chatbots and conversational forms, embeddable on websites and apps with integrations, branching logic, and real-time results analytics.

Typebot screenshot

10.3k stars3.2k forkslast commit Actively maintained

Self-hosted live chat and customer support platform with website widgets, operator console, chatbots, omnichannel integrations, and optional voice/video/screensharing.

Live Helper Chat screenshot

2.2k stars738 forksApache-2.0last commit Actively maintained

Open-source conversational platform to build AI chatbots, multichannel live chat, and human-in-the-loop customer support with knowledge base and RAG capabilities.

Tiledesk screenshot

318 stars113 forksMITlast commit Actively maintained

What replacing Tidio actually involves

Every option on this page is open source and free to run on your own hardware, so you own the data and there is no subscription to cancel. 4 of 4 shipped a commit in the last six months. Licences in this list: Apache-2.0, MIT. In exchange you take on hosting, backups and updates yourself.

Browse everything in Customer Support & Ticketing.

Other tools people replace alongside Tidio