Self-hosted projects tagged “Helpdesk”

3 open source projects with this tag

3 services found

Zammad

Open-source helpdesk and customer support ticketing system

Self-hosted helpdesk for email and multichannel ticketing with SLA, automation, knowledge base, and integrations for support teams.

Alternative to:

Zendesk+7

FreeScout

Open source help desk built on shared mailboxes

613

Last commit: 5d ago

FreeScout is a lightweight help desk for managing shared email inboxes with ticketing, assignments, collision detection, and extensible modules.

Alternative to:

Help Scout+7

Libredesk

Lightweight, email-first helpdesk for managing support tickets

124

Last commit: 1d ago

Open-source helpdesk that turns inbound email into tickets, supports assignments and statuses, and provides a simple web UI for teams to manage customer support.

Alternative to:

Zendesk+6