Self-hosted projects tagged “Helpdesk”
12 open source projects with this tag
12 services found
ERPNext
Open-source ERP suite for accounting, inventory, sales, and HR
Open-source ERP for SMBs with accounting, CRM, inventory, manufacturing, HR/payroll, projects, POS, and support in one integrated system.
UVdesk
Open-source PHP helpdesk and ticketing system for multichannel support
UVdesk is an open-source PHP/Symfony helpdesk for ticketing, email/mailbox integration, workflows, knowledge base and eCommerce connectors.
Apache Answer
Open-source Q&A platform for teams and communities.
Apache Answer is a modern open-source Q&A platform for teams to build knowledge bases, forums, and help centers.
GLPI
ITSM service desk and IT asset/CMDB management platform
Open source ITSM platform with service desk ticketing, CMDB/asset management, inventory, DCIM, and financial and license tracking for IT operations.
Zammad
Web-based helpdesk and customer support ticketing system
Open source, web-based helpdesk for managing customer support tickets across multiple channels like email, chat, phone, and social media.
FreeScout
Self-hosted help desk and shared inbox for email-based support
Free, self-hosted help desk and shared mailbox for managing support email, conversations, tickets, and team workflows as a Zendesk/Help Scout alternative.
osTicket
Open source web-based customer support ticketing system
osTicket is an open source help desk and ticketing system that manages support requests from email, web forms, phone, and API in a multi-agent web interface.
Frappe Helpdesk
Open-source helpdesk and ticket management software
Frappe Helpdesk is an open-source customer support platform with ticket management, agent and customer portals, SLAs, automation rules, and a knowledge base.
Libredesk
Self-hosted customer support desk with shared inbox and automation
Modern open-source help desk for managing customer conversations with shared inboxes, automation rules, CSAT surveys, roles/permissions, and API/webhooks.
Request Tracker (RT)
Enterprise-grade ticket and issue tracking system
Request Tracker (RT) is an enterprise-grade ticketing and issue tracking system with email integration, automation, workflows, reporting, and optional asset management.
Atlas CMMS
Open-source CMMS for work orders, asset tracking and preventive maintenance
Docker-ready, open-source computerized maintenance management system with web and mobile apps for work orders, preventive maintenance, inventory and analytics.
HelpRealm
Lightweight SaaS support ticket system
Open-source, Laravel-based support ticket system for handling customer requests via email, web forms and a REST API; suited for freelancers and small teams.