Self-hosted projects tagged “Ticketing”
25 open source projects with this tag
25 services found
UVdesk
Open-source PHP helpdesk and ticketing system for multichannel support
UVdesk is an open-source PHP/Symfony helpdesk for ticketing, email/mailbox integration, workflows, knowledge base and eCommerce connectors.
Apache Answer
Open-source Q&A platform for teams and communities.
Apache Answer is a modern open-source Q&A platform for teams to build knowledge bases, forums, and help centers.
GLPI
ITSM service desk and IT asset/CMDB management platform
Open source ITSM platform with service desk ticketing, CMDB/asset management, inventory, DCIM, and financial and license tracking for IT operations.
Zammad
Web-based helpdesk and customer support ticketing system
Open source, web-based helpdesk for managing customer support tickets across multiple channels like email, chat, phone, and social media.
FreeScout
Self-hosted help desk and shared inbox for email-based support
Free, self-hosted help desk and shared mailbox for managing support email, conversations, tickets, and team workflows as a Zendesk/Help Scout alternative.
Hi.Events
Open-source event ticketing and management platform
Open-source platform for event management, online ticket sales, and attendee check-in with branded event pages, promo codes, analytics, and Stripe payouts.
osTicket
Open source web-based customer support ticketing system
osTicket is an open source help desk and ticketing system that manages support requests from email, web forms, phone, and API in a multi-agent web interface.
Frappe Helpdesk
Open-source helpdesk and ticket management software
Frappe Helpdesk is an open-source customer support platform with ticket management, agent and customer portals, SLAs, automation rules, and a knowledge base.
Peppermint
Self-hosted help desk and issue tracking system
Peppermint is a self-hosted help desk and issue tracker with email-to-ticket, notes, file uploads, webhooks, and OIDC authentication for teams.
Libredesk
Self-hosted customer support desk with shared inbox and automation
Modern open-source help desk for managing customer conversations with shared inboxes, automation rules, CSAT surveys, roles/permissions, and API/webhooks.
pretix
Self-hosted event ticketing and registration platform
Open-source ticket shop and event registration software with online sales, box office mode, multilingual support, and extensible plug-ins and API.
MantisBT
Web-based issue and bug tracking system
MantisBT is a free web-based issue tracker for managing bugs, tasks, and projects with customizable workflows, email notifications, and role-based access control.
Alf.io
Open source event ticketing and attendance management system
Alf.io is an open source ticket reservation and event attendance management system for conferences, workshops, meetups, and trade shows.
GlobaLeaks
Secure whistleblowing and anonymous reporting platform
Open-source platform for secure, anonymous whistleblowing and case handling, designed for privacy by default and adaptable to many reporting use cases.
Warracker
Open-source warranty tracker to monitor expirations and store receipts
Self-hosted web app to organize product warranties, track expirations, manage claims, store receipts, and send customizable notifications.
Request Tracker (RT)
Enterprise-grade ticket and issue tracking system
Request Tracker (RT) is an enterprise-grade ticketing and issue tracking system with email integration, automation, workflows, reporting, and optional asset management.
ITFlow
All-in-one PSA platform for MSP documentation, ticketing, and billing
Open-source PSA for MSPs combining client documentation, ticketing, billing/accounting, and a client portal, with API integrations and optional AI assistance.
OSEM
Open source event management for community conferences
OSEM (Open Source Event Manager) is a web app for managing conferences, including call for papers, scheduling, registration, ticketing, and event splash pages.
Atlas CMMS
Open-source CMMS for work orders, asset tracking and preventive maintenance
Docker-ready, open-source computerized maintenance management system with web and mobile apps for work orders, preventive maintenance, inventory and analytics.
OTOBO
Flexible web-based ticketing and IT service management system
Open-source web-based ticketing system for customer support and IT service management with automation, knowledgebase, and CMDB extension.
HelpRealm
Lightweight SaaS support ticket system
Open-source, Laravel-based support ticket system for handling customer requests via email, web forms and a REST API; suited for freelancers and small teams.
Roundup
Flexible issue-tracking system with web, email, REST and CLI interfaces
Python-based, highly customizable issue tracker with web, email, REST, XML-RPC and CLI interfaces; supports multiple databases and extensible workflows.
Smederee
Lightweight software forge for repository hosting and issue tracking
Smederee is an open-source, lightweight software forge that provides repository hosting, ticketing, code review and project management; implemented in Java/Scala for self-hosting.
SourceHut
A minimal Git and Mercurial forge with CI, tickets, and mailing lists
SourceHut is an open source software development platform with Git/Mercurial hosting, continuous integration, mailing lists with code review, tickets, wikis, and more.
Trac
Wiki and issue tracking system for software development projects
Trac is a minimalistic, web-based project management tool combining issue tracking, a wiki, and version control integration for Subversion and Git.