Self-hosted projects tagged “Ticketing

25 open source projects with this tag

25 services found

UVdesk

UVdesk

Open-source PHP helpdesk and ticketing system for multichannel support

18k
557
Last commit: 4mo ago

UVdesk is an open-source PHP/Symfony helpdesk for ticketing, email/mailbox integration, workflows, knowledge base and eCommerce connectors.

Alternative to:
Zendesk
Zendesk
+19
Apache Answer

Apache Answer

Open-source Q&A platform for teams and communities.

15.4k
1.3k
Last commit: 22d ago

Apache Answer is a modern open-source Q&A platform for teams to build knowledge bases, forums, and help centers.

Alternative to:
Stack Overflow
Stack Overflow
+9
GLPI

GLPI

ITSM service desk and IT asset/CMDB management platform

5.6k
1.6k
Last commit: 8h ago

Open source ITSM platform with service desk ticketing, CMDB/asset management, inventory, DCIM, and financial and license tracking for IT operations.

Alternative to:
ServiceNow
ServiceNow
+19
Zammad

Zammad

Web-based helpdesk and customer support ticketing system

5.4k
946
Last commit: 9h ago

Open source, web-based helpdesk for managing customer support tickets across multiple channels like email, chat, phone, and social media.

Alternative to:
Zendesk
Zendesk
+19
FreeScout

FreeScout

Self-hosted help desk and shared inbox for email-based support

4.1k
633
Last commit: 4d ago

Free, self-hosted help desk and shared mailbox for managing support email, conversations, tickets, and team workflows as a Zendesk/Help Scout alternative.

Alternative to:
Zendesk
Zendesk
+13
osTicket

osTicket

Open source web-based customer support ticketing system

3.7k
1.8k
Last commit: 1mo ago

osTicket is an open source help desk and ticketing system that manages support requests from email, web forms, phone, and API in a multi-agent web interface.

Alternative to:
Zendesk
Zendesk
+19
Hi.Events

Hi.Events

Open-source event ticketing and management platform

3.6k
587
Last commit: 3d ago

Open-source platform for event management, online ticket sales, and attendee check-in with branded event pages, promo codes, analytics, and Stripe payouts.

Alternative to:
Eventbrite
Eventbrite
+18
Peppermint

Peppermint

Self-hosted help desk and issue tracking system

3k
352
Last commit: 5mo ago

Peppermint is a self-hosted help desk and issue tracker with email-to-ticket, notes, file uploads, webhooks, and OIDC authentication for teams.

Alternative to:
Zendesk
Zendesk
+18
Frappe Helpdesk

Frappe Helpdesk

Open-source helpdesk and ticket management software

3k
702
Last commit: 13h ago

Frappe Helpdesk is an open-source customer support platform with ticket management, agent and customer portals, SLAs, automation rules, and a knowledge base.

Alternative to:
Zendesk
Zendesk
+19
pretix

pretix

Self-hosted event ticketing and registration platform

2.3k
599
Last commit: 11h ago

Open-source ticket shop and event registration software with online sales, box office mode, multilingual support, and extensible plug-ins and API.

Alternative to:
Eventbrite
Eventbrite
+10
Libredesk

Libredesk

Self-hosted customer support desk with shared inbox and automation

2.3k
149
Last commit: 1d ago

Modern open-source help desk for managing customer conversations with shared inboxes, automation rules, CSAT surveys, roles/permissions, and API/webhooks.

Alternative to:
Zendesk
Zendesk
+19
MantisBT

MantisBT

Web-based issue and bug tracking system

1.8k
746
Last commit: 6d ago

MantisBT is a free web-based issue tracker for managing bugs, tasks, and projects with customizable workflows, email notifications, and role-based access control.

Alternative to:
Atlassian Jira
Atlassian Jira
+7
Alf.io

Alf.io

Open source event ticketing and attendance management system

1.6k
378
Last commit: 10d ago

Alf.io is an open source ticket reservation and event attendance management system for conferences, workshops, meetups, and trade shows.

Alternative to:
Eventbrite
Eventbrite
+19
GlobaLeaks

GlobaLeaks

Secure whistleblowing and anonymous reporting platform

1.4k
323
Last commit: 1d ago

Open-source platform for secure, anonymous whistleblowing and case handling, designed for privacy by default and adaptable to many reporting use cases.

Warracker

Warracker

Open-source warranty tracker to monitor expirations and store receipts

1.3k
39
Last commit: 3mo ago

Self-hosted web app to organize product warranties, track expirations, manage claims, store receipts, and send customizable notifications.

Alternative to:
Encircle Home Inventory
Encircle Home Inventory
Request Tracker (RT)

Request Tracker (RT)

Enterprise-grade ticket and issue tracking system

1.1k
279
Last commit: 12d ago

Request Tracker (RT) is an enterprise-grade ticketing and issue tracking system with email integration, automation, workflows, reporting, and optional asset management.

Alternative to:
Zendesk
Zendesk
+19
OSEM

OSEM

Open source event management for community conferences

910
499
Last commit: 6d ago

OSEM (Open Source Event Manager) is a web app for managing conferences, including call for papers, scheduling, registration, ticketing, and event splash pages.

Alternative to:
pretalx Hosted
pretalx Hosted
+14
ITFlow

ITFlow

All-in-one PSA platform for MSP documentation, ticketing, and billing

900
230
Last commit: 11d ago

Open-source PSA for MSPs combining client documentation, ticketing, billing/accounting, and a client portal, with API integrations and optional AI assistance.

Alternative to:
HaloITSM
HaloITSM
+19
Atlas CMMS

Atlas CMMS

Open-source CMMS for work orders, asset tracking and preventive maintenance

531
128
Last commit: 1d ago

Docker-ready, open-source computerized maintenance management system with web and mobile apps for work orders, preventive maintenance, inventory and analytics.

Alternative to:
UpKeep
UpKeep
+8
OTOBO

OTOBO

Flexible web-based ticketing and IT service management system

317
81
Last commit: 12h ago

Open-source web-based ticketing system for customer support and IT service management with automation, knowledgebase, and CMDB extension.

Alternative to:
Zendesk
Zendesk
+19
HelpRealm

HelpRealm

Lightweight SaaS support ticket system

45
9
Last commit: 1y ago

Open-source, Laravel-based support ticket system for handling customer requests via email, web forms and a REST API; suited for freelancers and small teams.

Alternative to:
Zendesk
Zendesk
+15
Roundup

Roundup

Flexible issue-tracking system with web, email, REST and CLI interfaces

39
14
Last commit: 1d ago

Python-based, highly customizable issue tracker with web, email, REST, XML-RPC and CLI interfaces; supports multiple databases and extensible workflows.

Alternative to:
Atlassian Jira
Atlassian Jira
+19
Smederee

Smederee

Lightweight software forge for repository hosting and issue tracking

Smederee is an open-source, lightweight software forge that provides repository hosting, ticketing, code review and project management; implemented in Java/Scala for self...

Alternative to:
GitHub
GitHub
+6
Trac

Trac

Wiki and issue tracking system for software development projects

Trac is a minimalistic, web-based project management tool combining issue tracking, a wiki, and version control integration for Subversion and Git.

Alternative to:
Atlassian Jira
Atlassian Jira
+19
SourceHut

SourceHut

A minimal Git and Mercurial forge with CI, tickets, and mailing lists

SourceHut is an open source software development platform with Git/Mercurial hosting, continuous integration, mailing lists with code review, tickets, wikis, and more.

Alternative to:
SourceHut
SourceHut
+15